Come hang with us.

You’d do anything for your family. At Bedford Oaks Family Vet, we feel the same. Each one of our patients receives personal care from a team of experts that will treat your pet like their own. We are a top-of-the-line animal hospital offering top-of-the-line services for pets in Bedford, Arlington, Fort Worth, Irving, and surrounding cities.

We are AAHA accredited and Fear Free Certified!

More about the Role

Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.

Competencies

• Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
• Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner.  Quickly incorporating feedback to ensure positive results.  Sharing ideas and being open to other’s ideas.
• Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
• Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
• Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities

• Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
• Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
• Processes cash, checks, charge card payments and credit account payments.
• Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
• Assists in the updating of client/patient files, as needed.
• Prepares and sends client correspondence.
• Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
• Performs a backup of the computer system on a regular basis, as directed.
• Performs and oversees the performance of posting daily business.
• Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
• Answers incoming telephone calls applying proper telephone etiquette.
• Presents clients with medications, instructions, new client kits and any other take home items.
• Handles emergency situations with great care, patience, and following established clinic policies and procedures.
• Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.

Requirements/Qualifications

• Ability to work on weekends as required
• High school diploma or equivalent
• Previous veterinary experience preferred
• Client satisfaction references preferred
• Practices OSHA safety techniques including proper PPE

Benefits Offered

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.

Pay Range

USD $15.00 – USD $17.50 /Hr.

You’d do anything for your family. At Bedford Oaks Family Vet, we feel the same. Each one of our patients receives personal care from a team of experts that will treat your pet like their own. We are a top-of-the-line animal hospital offering top-of-the-line services for pets in Bedford, Arlington, Fort Worth, Irving, and surrounding cities.

We are AAHA accredited and Fear Free Certified!

More about the Role

The Veterinary Technician assists the veterinarians and other technicians with patient care and treatment, monitors hospitalized pets, maintains inventory, prepares prescriptions, performs routine in-house laboratory work, educates clients regarding veterinary care and procedures, and assists with surgical procedures.

Competencies

• Patience & Compassion: Remaining professional while still making teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
• Collaboration & Teamwork: Carefully coordinating actions with veterinarians and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
• Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
• Active Listening: Following the instructions of veterinarians and sometimes patient owners. Picking up the needs of veterinarians and teammates based on prior experiences and feedback.
• Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities

• Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
• Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education.
• Prepare patients for surgery and monitor vital signs of the patient during surgery.
• Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories.
• Take, develop, and maintain radiographs following proper safety procedures.
• Provide basic animal handling and restrain animals during exams.
• Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian.
• Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean; clean and maintain all medical equipment.
• Demonstrate warmth, courtesy and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients.
• Communicate with veterinarians and practice team members including client discussions, patient plans, client concerns, etc.
• Any other duties as assigned.

Requirements/Qualifications

• Ability to work on weekends as required
• Previous veterinary experience preferred
• Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
• Practice OSHA safety techniques including proper PPE
• Basic math and the ability to calculate medication dosages
• Basic computer skills, familiarity with MS office applications, etc.
• Strong communication skills to ensure patient safety

Benefits Offered

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.

Pay Range

USD $15.00 – USD $18.00 /Hr.

You’d do anything for your family. At Bedford Oaks Family Vet, we feel the same. Each one of our patients receives personal care from a team of experts that will treat your pet like their own. We are a top-of-the-line animal hospital offering top-of-the-line services for pets in Bedford, Arlington, Fort Worth, Irving, and surrounding cities. We are AAHA accredited and Fear Free Certified!

Position Purpose

Bedford Oaks Family Vet in Bedford Oaks, TX is looking for a full-time lead veterinarian as well as a full or part-time associate veterinarian to join our team! Our practice has been serving the surrounding community for 25 years and has just recently relocated into a great new facility. We also won the 2023 Nextdoor Neighborhood Favorites award! Within our new facility we are proud to offer modern equipment and technology like cloud-based patient tracking, ultrasound, digital radiology, digital dental radiology, separate dental and surgical suites, new IDEXX in-house lab, and more. Our ideal candidate is an experienced, creative, driven veterinarian who is looking to join our family and guide a talented and dedicated team to the next level! All candidates need to be able to display strong guidance and leadership as well as proficient surgical skills. We work hard to be Bedford’s top veterinary care provider and are sure you would love being part of our family!

About the area: Bedford is located right in the heart of the Dallas/Fort Worth area. We are located just a 5-minute drive from DFW International Airport, 20 minutes from downtown Forth Worth, and 30 minutes from downtown Dallas. It’s known for affordable housing, great schools, and a variety of open green spaces. It has a rich art scene and is home to galleries, museums, and farmers markets. Being so close to the downtown areas you have endless opportunities for great night life, restaurants, sporting events, and more.

Essential Responsibilities

• Examine and treat companion animals to detect and determine the nature of disease or injuries.
• Operate diagnostic equipment and collect diagnostic samples as well as interpret results.
• Advise pet owners on preventative care and treatment options.
• Perform surgery and prescribe medication as needed.
• Provide counsel around pet end of life care.
• Maintain patients’ medical records.
• Ensures compliance with veterinary ethics and relevant statues, policies, and procedures.

Requirements/Qualifications

• Doctor of Veterinary Medicine degree from an accredited AVMA institution.
• Appropriate state licensure.
• Eligibility to obtain DEA/BNDD.
• Excellent verbal and written communication skills.
• Demonstrates professional and courteous presentation consistently with staff and clients.
• Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance.

Benefits Offered

• Unlimited personal time
• Bonus incentives
• Health insurance; dental insurance; vision insurance
• Retirement benefits (401(k), Roth(k) with match)
• CE and licensure reimbursement
• Flexible work schedules
• Managing career path development
• Employee Assistance Program
• DVM Referral Program
• Mental Health Resources
• Relocation assistance available

Pay Range

USD $100,000.00 – USD $120,000.00 /Yr.

You’d do anything for your family. At Bedford Oaks Family Vet, we feel the same. Each one of our patients receives personal care from a team of experts that will treat your pet like their own. We are a top-of-the-line animal hospital offering top-of-the-line services for pets in Bedford, Arlington, Fort Worth, Irving, and surrounding cities.

We are AAHA accredited and Fear Free Certified!

Requirements/Qualifications

Eligibility

Must be currently enrolled in an AVMA Accredited Veterinary School

Must be able to provide student PLIT